Shipping policy

At Lou Renard, we are committed to offering you a simple, fast and affordable delivery experience for your online purchases.

Here is our delivery policy:

Delivery times:

• United Kingdom: 3 to 7 working days. We do our best to get your items to you as quickly as possible.

Delivery costs:

• Delivery costs £3.49 for all orders within the United Kingdom, with no hidden fees.

Free delivery:

• We offer free delivery on all UK orders over £45.

Return costs:

• Return costs are the customer's responsibility. If you wish to return a product for any reason, please email our customer service at contact@lou-renard.com for detailed instructions on the return procedure.

At Lou Renard, we strive to make your online shopping experience as enjoyable as possible, from order to delivery. If you have any questions about our delivery policy or need help placing an order, please don't hesitate to contact our customer service. We are here to help.

Our orders are dispatched from our warehouses in Asia. Delivery times are given as an indication only and may vary depending on the carrier and customs checks.