Shipping policy

 

At Lou Renard, we are committed to providing you with a simple, fast, and affordable shipping experience for your online purchases.

Here is our shipping policy:

Delivery Times:

All ordered products will be shipped within 48 hours following the validation of your order. It takes between 4 to 6 working days to be delivered. We do our best to get your items to you as quickly as possible.

Shipping Costs:

Shipping costs amount to £3.90 for all orders within the UK. This straightforward pricing allows you to receive your products with peace of mind, without hidden fees.

Free Shipping:

We offer free shipping for all orders exceeding £40 within the United Kingdom. Take advantage of this opportunity to save on shipping costs.

Return Costs:

Return costs are the responsibility of the customer. If you wish to return a product for any reason, please send an email to customer service at contact@lou-renard.com to obtain detailed instructions on the return procedure.

At Lou Renard, we strive to make your online shopping experience as enjoyable as possible, from ordering to delivery. If you have any questions regarding our shipping policy or need assistance placing an order, please don't hesitate to contact our customer service. We are here to assist you.